Privacy Policy
Effective June 12, 2026
This Privacy Policy explains how Tech Health Ventures LLC ("Tech Health Ventures," "we," "us," or "our") collects, uses, and shares information in connection with our websites, applications, and services, including the BSO Premium application (together, the "Services"). By using the Services, you agree to the practices described here.
1. Information we collect
Information you provide. When you create an account or contact us, we may collect your name, email address, and any information you choose to send us. If you subscribe to a paid plan, payment is handled by our payment processor; we receive transaction confirmation and limited billing details but do not store full payment card numbers.
Information collected automatically. When you use the Services, we may collect device and usage information such as device type and operating system, app version, IP address, approximate region, playback and streaming performance measurements (for example bitrate delivered, buffering, and errors), and diagnostic logs. These measurements help us deliver and improve playback quality.
Cookies and similar technologies. Our websites may use cookies and similar technologies for essential functionality and basic analytics. You can control cookies through your browser settings.
2. How we use information
- To provide, operate, and maintain the Services.
- To authenticate accounts and manage subscriptions and entitlements.
- To measure and improve streaming and playback quality and reliability.
- To respond to your requests and provide support.
- To detect, prevent, and address security, fraud, or technical issues.
- To comply with legal obligations.
3. How we share information
We do not sell your personal information. We share information only as described here:
- Service providers that perform functions on our behalf, such as cloud hosting, content delivery, payment processing, and analytics, under contracts that limit their use of the information.
- Legal and safety reasons, when we believe disclosure is required by law or necessary to protect rights, safety, or the integrity of the Services.
- Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.
4. Data retention
We retain information for as long as needed to provide the Services and for legitimate business or legal purposes, after which we delete or de-identify it.
5. Security
We use reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your choices and rights
You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the EU and UK General Data Protection Regulation, including rights to access, delete, or restrict certain processing of your information. We will honor applicable requests and will not discriminate against you for exercising your rights.
7. Children's privacy
The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
8. International users
We operate in the United States. If you access the Services from outside the United States, you understand that your information may be processed in the United States, where data protection laws may differ from those in your jurisdiction.
9. Changes to this Policy
We may update this Policy from time to time. We will post the updated version with a new effective date, and where appropriate we will provide additional notice.
10. Contact us
Questions about this Policy or your information can be sent to privacy@techhealthventures.com.
Tech Health Ventures LLC, United States.